From where you are now to where you want to be.
Organisational • Individual • Relational Development.


Rivca is a trainer, facilitator, mediator and coach, with an impressive record of achievement in facilitating personal and organisational development. She has worked with a wide range of organisations and individuals within the cultural, education, health, private and voluntary sectors throughout the UK. She regularly trains other trainers.

  1. Approach
  2. UPtimism
  3. Biography
  4. Clients
  5. What They Say
  6. Associates


During a career that spans more than 30 years, primarily working in the arts, cultural and educational sectors, I have acquired techniques, theories and tools from a variety of the most successful methodologies including NVC, NLP and a range of Behavioural Change and Systems Theories. To these I have added my own brand of creative inquiry …and humour. My experience of working in different countries, with different cultures and religions, has shaped a versatile, empathic approach that allows me to be at ease working across many arenas. My approach is to engage and support individuals and organisations to address their circumstances and issues with a focus on solving, resolving and evolving.

SOLVE – Taking a direct approach to the core issue, yet being flexible enough to follow different directions in order to appreciate the complexity where it exists, allows me to provide space for those who may first need to vent disappointments and frustration before being able to address solutions. I am able to deploy a range of tools and techniques, including humour, to understand and manage change and conflict situations. Dealing with the elephant in the room makes it possible to move forward.

RESOLVE – I am able to be genuinely impartial in the debate. This means I can listen actively and tease out relevant contributions from all participants, even when these may at first appear challenging or negative. By creating and managing a safe space, I encourage individuals to express themselves honestly, engage in creative thinking and explore issues with confidence.

EVOLVE – The ultimate focus of my approach is on individuals taking responsibility for decisions and actions. By facilitating better interpersonal, interdepartmental and inter-organisational communication, I am able to support individuals and organisations to create and maintain positive and productive working environments. In this way they are able to maximize the impact of their contribution, efficiency and effectiveness, and bring joy to their work.


UPtimism is a global appeal to revolutionise our thinking through our everyday use of language.

The way we move through the world from our day-to-day communication to our internal thought patterns, our relationships with others and ourselves, our outlook and approach to life, are all hugely shaped by language.

As thinking and speaking are so habitual, the language we use and the impact it can have on our daily interactions and stream of consciousness, goes largely unnoticed.

Our language today is currently imbued with words and phrases that uphold what can be understood as ‘power over’ structures. If our intention is to move beyond systems that cultivate hierarchies and inequalities, to environments that nurture mutual benefit and ‘power with’ dynamics, we can choose to adopt language that facilitates, rather than hinders, this shift.

UPtimism proposes that through active language choices, we can create more satisfied, invigorated and sustainable relationships, family lives, workplaces, societies, cultures and overall global world. When intention changes, the impact is instant; people engaging with UPtimism have reported that even very small changes have created instant positive impacts with self and others.

This is a grand vision and it is pragmatically achievable through our everyday language – with ourselves, partners and family, our peers, colleagues and students, strangers and friends alike, and our children, right from birth.


Rivca Rubin assists people to live the lives they want to live, artists to ascertain their vision, locate the essence and refine their practice, companies to refine their vision, grow purpose, align practice to values, and create working cultures people engage with, flourish and enjoy working in.


‘Creative, stimulating and sharp’ and bearing ‘an incredible precision of language’, her distinct approach and expertise has seen worldwide application across the Cultural, Education, Health and Social Change sectors since 1997 with a focus on leadership, organisational, team, board and individual development, predominantly in the Cultural, Education, Health and Social Change Sectors. She facilitates Visioning and Developmental Meetings and Away Days, SLT/SMT development, and delivers training. She is frequently called on to work with ‘dysfunctional’ teams, mediating difficult conversations and conflicts, and tackling ‘the Elephants in the room’ in a safely and thoroughly so they really do disburse. She coaches and mentors cultural leaders on a number of Leadership Programmes. With NGO’s she delivers training for mentors and trains trainers, to facilitate social and educational change globally.

She is a behavioural scientist specialising in the psychology and sociology of linguistics. Her expertise lies in understanding the impact of how we think and speak to ourselves and others, in particular as to what it is helpful, motivating and liberating or hindering, demotivating, and even harmful in our communications with peers, public and ourselves to achieve our organisational, global, professional and personal endeavours. At the heart is a shift from ‘power over’ to ‘power with’ thinking, communications and behaviours and aligning our language with our ethos of how we wish others to be with us and how we wish to be in the world. She is currently preparing a TED talk on this topic.

She is the Director of Imag?ne, co-produces and co-delivers with a variety of UK, Europe and Worldwide based associates and organisations. She has recently become an associate of TimeWon’tWait working with the corporate sector.

She was as a producer and practitioner in the arts for 20 years, touring extensively throughout Europe. She ran Physical State International 1985-1995 and Kaizen Creative 1997-2002, catalysts for cross- disciplinary CPD training and laboratories for emerging artists. From 1997-2001 she was a Research Fellow at MMU. This year she started engaging with performance again, as a dramaturg.

Rivca holds an M.Sc in Applied Behavioural Sciences, is an NLP Master Practitioner, Independent Trainer of NVC, studied Clean Language, Spiral Dynamics, Systems Thinking and Philosophy, and has extensive experience in Performance, Dance, Improvisation and BodyMind Methodologies. She is member of the 'Association of Coaching', the 'International Association of Facilitators', and 'A Blueprint for Better Business Network'.


Her wide ranging clients include The British Film Institute & Regional Screen Agencies, The BBC, ITC, Heatherwick Studios, Paul Hamlyn Foundation, Government Departments, Creative Partnerships, Tyne & Wear Archives and Museums, MIMA, The Royal National Theatre, The West Yorkshire Playhouse, The Lowry Arts Centre, Contact Theatre, Redeye, Panda, Islington Mill Salford, The Clore Leadership Programme, Arts Fundraising & Philanthropy, Engage’s Extend Programme, Primary and Secondary Schools SLT, Staff and Inset training, TIPP; Theatre in Prison and Probation, NHS Leeds Care Trust; The Police Custody Team, HMP Prisons Armley, Wetherby, Wealsdun, The Program for Social Creativity & Arts in the Community Shenkar College Israel, SEED Community Johannesburg, AllOutAfrica Swaziland, The University of Manchester, Manchester Metropolitan University, York St John College University – Executive Team, International, Arts, Business, Human Resources, Student & Staff Services Departments. She has worked in South Africa, Swaziland, Sri Lanka, Switzerland, Ireland, Israel, France, Belgium, Germany, Denmark, Portugal, Romania.

Please follow the link below to see a cross-section of clients.

View Clients

What They Say

  1. Organisational Feedback
  2. Training Feedback
  3. Coaching Feedback

“Rivca came to work with us on a project which brought together a diverse, intelligent and challenging group of people at a time of enormous change. Her preparation in advance of the meeting she facilitated and her management of the group on the day was professional, calming and objective. The environment she created and the ground rules she laid down ensured everyone had a say, felt able to say what they thought and created a good outcome. I would have no hesitation in using Rivca again in the future.”
- Sally Joynson, CEO Screen Yorkshire

"Rivca's ability to ask a well-timed open question has unlocked many opportunities for my clients/ projects during the times I have used her skills. Her preparation and planning are detailed, her presence in the room attentive, and her assistance in getting agreement and action most effective. Having done training with her too, I would highly recommended it for anyone who wants to learn how to communicate and facilitate with clarity."
-Laura Drane, Consultant

“Bringing Rivca in to facilitate a number of sessions has moved a fairly complex partnership project on considerably. Her ability to listen, probe, reflect back and hold a strong overview of the all aspects of the process was invaluable. Her confidence, enthusiasm and humour put people at ease and her ability to be strong /tough when needed got people working effectively. As project manager, working with Rivca has been really valuable – we were able to plan and scope out the sessions together as well as reflect on outcomes and issues. The first session was so productive we have now brought her in to facilitate a further two sessions.”
-Sue Todd, Screen Heritage UK Programme, Regional Manager

“Rivca is undoubtedly one of the few trainer/ facilitators currently working in the UK, whose understanding of human interactions is reflected in her confident and humorous delivery style. This in turn is matched by high personal integrity and superb attention to the issues of importance to others, I cannot recommend her highly enough.”
- Viv Lever, Staff and Educational Developer, York St John University

“Her flexible, open approach inspires trust and confidence. She has been instrumental in developing effective teamwork and cohesion amongst the core staff team following a period of challenge and change. The mutual spirit of trust and respect generated has had a huge impact and enabled strong and lasting collaborations.”
- Nancy Barrett, Director, Creative Partnerships Greater Manchester

“Ranging from coaching to facilitating to training, the work Rivca has done has made a considerable impact on staff in all areas of the College. Her innovative and practical approach has not only enabled a diverse community of people from the Principal to the Porters to handle difficult changes but, for many, has also resulted in new ways of thinking positively about change and conflict.”
- Dr Judy Giles, York St John University

“When working with a University senior team -Vice Chancellor, Deputy VC and Pro-VC and the Senior Leadership Team, Rivca facilitated them to fully understand the strategic significance of how they communicate not only with each other in terms of embodying the core values of the organisation and illustrating this through personal action, but also directly creating opportunities for them to envisage how they might create an ecology where radical sector change is viewed as a place for opportunities and development.”
- Professor Steve Purcell, Professor of International Cultural Development York St John University

“Rivca is good at probing and drawing things out, and listening, and also straight forward and deal with what’s at hand. She has no vested interest in the debate which is vital. She hears and safeguards somebody’s point of view however apparently negative or challenging that point of view may sound, capturing the positive essence of an essentially negative contribution.”
- anonymous

“I thought you did exactly the job we needed you to do at that moment. Our conversations in advance helped you get the tone and the feeling right and I do believe that people trusted you in the room. We needed a light touch and you gave that yet also allowed people to express their deeper feelings.”
- Peter Moser, Artistic Director More Music, Morecambe

“Now our group can speak very openly and honestly in our sessions, and that is down to Rivca…“
- Member of Staff Pioneer Projects


“I went to Rivca after being asked to facilitate an important leadership development session at Heatherwick Studio. Rivca was fantastic at tailoring her ‘Facilitating with Ease’ course with specific reference to the work I was going to be undertaking and extremely sensitive to my pace and needs at all times. She showed a genuine care and commitment to the work I was doing. I would thoroughly recommend this course, and Rivca herself as a person, to anyone who lacks confidence or knowledge- I came away with both.“
– Emily Gottlieb, Royal Opera House

“Your style is fab ;-) I can’t bear being patronised or bored (which usually happens to me in training) but you make it hugely interesting. And amusing.”
- Claire Frawley, Dance City Creative Partnerships

“I would like to thank you for an inspiring three days. I found doing your course incredibly useful and it has helped me in lots of ways - I guess the main thing has been that I have been able to step back from situations and be more objective and less emotional about encounters as a whole.”
- Kate Hobson, Programmer Creative Partnerships East Lancashire

“I feel you are a real person, not a'' pretend'', to be a master in so and so..., ego character. I feel I can reach out to you, helping me over shyness and I can ask questions without the fear to sound stupid. You use a lot of humor and your own life experience to make it lively, entertaining and human. I feel curious in deepening some issues and go further than I normally would. It feels to me that you have curiosity in the subjects and knowledge, experience and understanding, so that I can trust to try out in a new way. So in other words; I think you hold the space really well, without moving on to fast so to give us time to really experience an exercise and not just touching on the service.”
- Sophie Ferman Course Delegate

“… the course gave me a renewed sense of confidence, and helped me to think about getting back in control of my life. Before then, I felt that things were happening to me over which I had no influence, but now I’m able to think more clearly about what I want, and how I might plan effectively to achieve it.”
- Jennifer Vickers Course Delegate

“I would describe Rivca’s approach as direct and friendly, grounded, clear, inclusive, generous, deliciously brain-frying in its intensity and fullness, with a welcome dose of humour and lightness.”
- Jo Shapland Course Delegate

“Practical, inspiring, no-nonsense, informed, fun. Rivca’s style is great for me as I know she will move at a quick pace which I like and that everything is fully practiced and comes from a place of experience.”
- Mairead Turner Course Delegate

“Rivca's style is both revealing and revelatory, direct to the core of the issue, while also leading in many directions.”
– Lucy Course Delegate

“They were the most interesting and useful 3 days I've had in years and the understanding and the skills you taught are already helping enormously. I found it all quite profound actually!”
- James Boardwell Course Delegate

“Rivca's style is that of the well-informed, well-practiced professional - her relaxed manner communicating a mastery of her subject matter.”
- Wayne Thexton Course Delegate

“Your approach, presentation and delivery felt smart, unique and authentic. I'm inspired!”
- Anisa Saleh Course Delegate

“Even though I regularly facilitate discussions I was amazed at how much there was to learn for me and after two days of training with Rivca I can honestly say I am now more prepared than ever!”
- Lindsey West Course Delegate

“It felt like several little light bulbs in dark corners of my brain were being switched on. The course will help you to better understand others, deal with conflict, be more assertive (without playing mind games or causing fights) and find your place in life and work. Highly recommended.”
- Si Waite, Artist and Musician


“Coaching has been a lifeline for me over the last couple of years as I've been faced with taking my organisation through significant change. Having the support of a trusted coach provides just that space you need as a leader to work through issues and has both renewed my confidence and helped me to unlock potential in myself and my team. I would also say its really helped me to become happier in my own personal leadership skin and find a more satisfying work/ life balance. I'm a real convert!

- Kate Brindley, Director Middlesbrough Institute of Modern Art

“Working with Rivca gave me clarity when I felt clouded and confused, and it put me back in touch with what I really wanted from work and from life, a perspective I had managed to lose in the anxiety and frustration of my work. Many of the good things I visualised with her have now happened, which shows her gift and skills, and also the power of working with someone who can help you unlock your own truth.”
- Simon Seligman Coachee

“When encountering wide ranging issues during a long career you need regular to take regular stops to take stock and learn. I have found myself returning to Rivca Rubin again and again to help unpick or bring clarity to situations for me and my teams in various posts. This is because Rivca Rubin's skills always produce resolution or, at the very least a finding the loose string to unpick the knot. More recently I asked Rivca Rubin deliver personal coaching as I wanted change and new challenges but wasn't sure what or how. The sessions were insightful, responsive and worked because they did not follow an off the peg model of coaching and worked beautifully. So much so that I regularly tell peers to bring Rivca Rubin in when they feel things need to change, either within their organisation or within themselves.”
-Andrea Hawkins, Independent Arts Developer & Producer

“Coaching has been an invaluable tool in enabling me to take on increased leadership responsibilities, feel more confident in those abilities and create time and space to develop new ideas and think strategically. The benefits have considerably outweighed the time spent.”
- Erica Love, Director PiCL

"The experience of being coached and then training to be a coach, completely transformed the way I approach my role as a leader. The biggest impact has been becoming able to differentiate between management and leadership and being conscious applying them appropriately.”
- anonymous

"Thanks for your coaching it really really helped - it gave me momentum and some bottle!"
- anonymous


When appropriate, I draw on my network of highly experienced colleagues, each of whom works independently. We provide organisational development, creative mentoring, training and coaching.

Deborah Barnard
Charles Lauder
Stephen Purcell
Robert Meadows
Sara Robinson
Emma Haughton
Nancy Barrett

Previous and current co-trainers and facilitators include Linda Green/BBC, Laura Drane, Lesa Dryburgh, Sanson Sansom, Kate McCoy, Andy Readman.

Leadership & Executive

A fast, effective and efficient service that allows you to remove barriers and access your unique personal advantage. You are then able to maximise your potential for the fast moving multi-task work environment.

You will learn skills and techniques for:

Focussing your business vision - creative thinking strategies - setting achievable short and long-term goals – effective and enjoyable managing of (yourself, your team, your managers, and your board) – creating and maintaining a productive workforce – attentive listening – idea development – presentation and public speaking – interview preparation – meeting preparation – how to identify and realise your unique personal advantage.


Depending on the size and remit, I will draw on a team of associates that includes Deborah Barnard, Charles Lauder, Robert Meadows and Prof. Steve Purcell.

At the heart of the consultancy I offer is the belief that the ideas, solutions, and the ability to move an organisation forward exist largely within the individuals who make up that organisation. The consultant’s role, therefore, is to elicit what is happening, then help to determine what is needed and recommend what can be done.

When the people within are supported to drive what happens, devise ways to develop and grow, and deal with issues and move forward; change is owned, embedded, and lasting. The result is a renewed, empowered and willing work force, with a new lease of life and vibrancy.

Throughout the consultation period, your organisation will be challenged, encouraged and supported to find new mechanisms to generate ideas and explore different approaches where required. The work with you may include – improving communication between individuals or teams/divisions, with the board, funders, or partner organisations – approaching challenge and conflict constructively – becoming resilient, being resourceful – conducting meetings with structure and purpose – creating and maintaining positive and productive work environments and a willingly engaged workforce. Where suitable a training element, coaching and mediation can be provided.

The goal is to ensure that in a climate of economic change and constant development your organisation can remain flexible and be ahead.

Staff Development

I create training to meet the needs of teams or organisations. Training often follows on from an in-depth consultation process. I work with individual staff, managers, teams, executives, boards, and trustees to design and deliver development programmes that meet their particular needs.

These programmes fall into three broad categories:

Communication: increased awareness, new approaches and skills to improve communication; interpersonal & interdepartmental, as well as externally with clients, the public and audiences.

Leadership & Management: with a focus on becoming a confident leader and developing an inclusive leadership style where there is reciprocal flow of ideas and communication and everyone feels valued, takes responsibility and contributes fully.

Conflict: skills and strategies with which to identify, understand, mediate, and resolve conflict, treating conflict as creative challenge.

My training is always supported by an interactive manual, specifically designed for the organisation and purpose, for future reference and further learning.

Improving performance --- working better with others --- overcoming obstacles ---developing new skills or approaches

These have clear and immediately discernible advantages for both the organisation and the individual. Using a range of coaching structures and techniques to stimulate fresh thinking and explore different perspectives, I coach you to define your goals and how to realise them and reach new realisations and insights to overcome any obstacles.

By creating a confidential, safe space, I encourage openness and honesty. I don’t lead or advise; instead I listen actively – without evaluation, analysis or judgement. You set your own outcomes, identify any obstacles, explore potential options and make your own choices. Thus, you come away with the will and clear actions to achieve personal development be it to improve performance, work better with others, or develop new behaviours, skills or approaches.

...additional areas, such as board development and governance, can be covered by my colleagues.


I facilitate visioning meetings, retreats, diagnostic meetings, strategic meetings, and difficult conversations. By creating a ‘safe’ environment, I encourage and enable open and honest contribution from participants; providing opportunities for all voices to be heard. I make sure you get to the essence of issues, whether they be concerns, ideas, feelings, or visions.

As a facilitator I am adept at addressing the ‘elephant’ in the room, doing so with ease and humour and in a way that avoids unnecessary confrontation. Sessions are enjoyable as well as effective.

With a variety of approaches and tools at my disposal, I ensure a focus on solutions and action. My facilitation style allows a group of people with potentially disparate ideas to converse, converge and reach agreement. By rigorously ensuring a flexible structure with clear outcomes and trajectory, participants leave feeling motivated and capable of moving forward.

Idea Generation

This is a process: one of questioning, pondering, not knowing, of curiously exploring the seemingly impossible.

I assist you/your team/your organisation to think beyond limiting habitual patterns. Accessing different perspectives, challenging assumptions, and fully exploring ideas, will allow you to arrive at the essence of an idea, project or future vision, however crazy or impossible it may seem at the time. Then you can begin to shape it and make it realistic. And that is Idea Generation.

I am skilled at uncovering what is exciting to the individual/team/organisation and am, therefore, able to take you right to the very edge of your thinking, the limits of your imagination. I bring a wealth of experience gained by working with creative thoughts and thinkers over the last 30+ years (see Biography).

Where appropriate, we can engage in a creative dialogue, and by harnessing my own thought process to your creative explorations and conversations, work with you in what is more of a thinking partnership.


As leaders, managers and team members we want our teams and organisations to run smoothly, to operate at maximum power and speed. And we want to feel good at work.

Naturally, people have different ways of seeing and doing things and, at times, these differences can lead to conflict and friction. When there are difficulties or disputes between managers and staff or individual staff members, the functioning of a workplace can become fractured.

I deliver a professional and confidential in-house mediation service that enables individuals to voice their concerns and perspectives, to identify underlying issues, and find effective strategies and constructive solutions at less cost; financial and/or emotional.

Change in employment legislation advocates the use of mediation within the work place and has received national publicity.

"Indeed, the old statutory three-step grievance procedure (statement of grievance, meeting, appeal meeting) has recently been repealed. New employment legislation gives statutory force to a code of "best practice" set out by Acas, the advisory, conciliation and arbitration service, which includes guidance advocating mediation."
- Can't we talk about this? by L. Tickle, The Guardian, 31.10.09


Using a wide range of coaching structures and techniques, I challenge, encourage and support you to identify what you really want and explore what you can and are prepared to do to achieve it. The process is tailored to you, your way of thinking and working. It begins where you are now, identifies where you want to be and when. Mapping the terrain between those two then allows you actively to choose the route that suits you best.

I don’t lead or advise. The real ‘penny dropping’, ‘light bulb’, ‘aha’ moments come when making your own discoveries, finding your own insights. You visualise the impact of achieving your desired outcome and understanding this impact is what motivates you to take decisive action. You own your ideas, take responsibility for your actions and enjoy personal fulfilment when you succeed.

By actively listening, without evaluation, analysis or judgement, I create a confidential, safe space where you can be open and honest with yourself; a place from which development is possible. The work with you may include - Future visioning: what to do with your life, work and relationships - Learning or improving mental or physical skills - How to change unhelpful behaviours or thought patterns - Interview preparation - How to be resourceful in dealing with illness.

With these you will confidently be able to go from where you are now to where you want to be.

Open Courses

I offer a range of open courses covering training across coaching, facilitation, mediation and creative thinking techniques. I also deliver these as tailored training in-house globally. Please email for course information packs, booking forms and to register interest.

  1. The Vision, The Essence Levels 1 & 2
  2. // Level 2 October 5-7 2017 Berlin co-delivered with Emma Haughton
    // Level 2 November 8-9 2017 Manchester
    // Level 1 November 16-18 2017 Berlin co-delivered with Eva Hartmann
    'The Vision-The Essence: Coaching for Mentoring & More' is a 5 day course (over 2 levels) covering tools and techniques to support individuals, teams and organisations in their development - from vision and essence to strategy and action. (3 day option available)

  3. The Refinery for Experienced Trainers & Facilitators
  4. // November 25-26 2017 Brighton co-delivered with Emma Haughton
    A new course designed specifically for those with extensive experience in assisting organisations and individuals, including trainers, teachers, facilitators, group coaches and therapists.

  5. Facilitating with Ease
  6. // Please enquire for next dates
    A sought-after 2 day in-depth workshop for those with some experience in facilitation wishing to improve their skills in handling groups and the individuals within, comfortably and with confidence.

  7. NLP Approaches for Coaches & Facilitators
  8. // Please enquire for next dates
    A 2 day intensive on Neuro Linguistic Programming's most effective approaches and techniques to use in coaching and facilitation.

  9. NVC Introduction & Integration into Everyday Life
  10. // Please enquire for next dates
    A 2 day intensive exploring Non-Violent Communication and ways to integrate NVC into your daily life at home and at work.

    Other Course Topics

    These courses can be held in the country and location of your choice for groups of 9 upwards.

  11. Communicating with Clarity
  12. Mediating with Integrity
  13. The Creative Mind
  14. The Giving & Receiving of Feedback (GRoF)
  15. Organisational in-House Training & Facilitated Development

  16. Preparing for the Future: An Evolving Organisation
  17. Working and Welcoming with Ease
  18. Creating the Working Life We Want
  19. Creating Staff Engagement & Motivation
  20. Creating Learner Engagement & Motivation

Trainer Training

From time to time, usually as a direct result of issues developed during the Open Courses, there is a request for Trainer Training sessions. As a demand-driven service, this programme is specifically tailored to meet the requirements of the cohort of trainers. The most recent has been an advanced version of ‘Facilitating with Ease’ for very experienced facilitators. It is usually co-ordinated by one or two participants in the geographical location where it be held and then publicised to peers with my support

Please contact me direct to discuss the particular are of expertise you wish to hone, expand on or sharpen.

Programme Design Support

I frequently assist others in the design of their training programmes, delivery plans and facilitation structures. Most recently I assisted Linda Green in the design of the BBC’s Leadership Level 3 Training and supported Emily Gottlieb in the planning of the Leadership Development Day for Heatherwick Studios.

I also design development manuals for remote individual and group learning.

Supervision & Mentoring

I offer supervision for accredited coaches. This can be one to one or, using the Relational Dynamics format, in shared co-learning sessions.

I use a coaching approach to provide mentoring in professional development and growth, bringing a range of methodologies and skills acquired over more than 30 years working in the creative sector.

We can work together face-to-face at my studio in Manchester, at your location, over the phone or via Skype, The period of time is negotiable.


I facilitate conversations between partners, friends, parents and children, and siblings to improve, develop and refine your quality of connection, find solutions to problems and break unhelpful patterns.

  1. Coaching
  2. Mediation


There may be instances during relational work where it may be determined together that participants within the group could benefit from an individual focus. See the Individual Coaching section for more information and approach.


If we aspire to have full and harmonious relationships with our family, friends and lovers, at times we may feel that our quality of connection with someone could be refined, or may even need some improvement. I offer facilitation support for people who would like to feel more in tune with one another.

The focus is not on problems, but desired outcomes. Issues will be voiced, heard and acknowledged, not in order to apportion blame, but to create empathy and the willingness to move out of stuck situations and repetitive unhelpful behaviours. My approach doesn’t trawl through the past, nor do I believe that there is an ideal way to carry out relationships.

I do not - give advice, offer solutions or take sides.
What I do – facilitate your conversation, so you can resolve your particular tensions and find the best, most constructive solutions by reaching consensus rather than compromise.

Whether you want to shift deeply ingrained dynamics or are looking to fine-tune specific aspects before they begin to jar, I can assist you in laying out and achieving your desired outcome for now and the future. You decide the focus of the work and the number of sessions; a lot can be achieved in just one session.

Throughout the sessions you will gain a heightened awareness of how you communicate and how you listen as well as the expertise to become self-sufficient in the continual refining of your relationships.




2012 ongoing
Assisted the design of ‘Leading Creative Culture: Level 3’ training of the Creative Leadership Programme for departmental heads, producers and other senior staff for the BBC Academy and the College of Production. I am also one of the assessors for London and Manchester. The course is accredited by the International Center of Studies into Creativity, New York.



In 2010 I was invited to deliver in introductory session for the Bradford District Care Trust’s Exiting Futures Development Programme attended by a large group of cross-departmental staff. The success of this event and popular demand for more led to delivering 2 days training in NonViolent Communicatyion and Language in 2011, and 4 days training in 2012 ‘Developing Communication in the Workplace’ specifically for staff working in challenging situations with clients in supported housing.

Royal National Theatre

Royal National Theatre

Website under construction, more information to come soon.

Heatherwick Studio

Heatherwick Studio

I delivered Tailored Training for Emily Gottlieb to facilitate ‘Heatherwick Studio in the World 2012-2025’ future development meeting. I also assisted Emily with developing the approach to and structure of day.

Creative Scotland

Creative Scotland

With course leader Deb Barnard we co-delivered a tailored version of the accredited Relational Dynamics Leadership & Coaching course, 2013. By now, 2013, we have run RD 14 times, since its inception in 2008, to full capacity. The cohort largely made up of Clore Fellows, ACE and Creative Scotland leaders, directors

British Film Institute

British Film Institute

Facilitated a series of meetings for the BFI and the 9 Regional Archives to explore a variety of strategic options and decide on their joint course of action regarding national archive. I was then contracted by 'Screen Yorkshire' to facilitate a full meeting with the directors of all the regional screen agencies and the BFI to explore options leading to a mutually agreed decision about the restructure; geographic and funding related of the agencies.

The Lowry

The Lowry

Ran the 'TalkShop' programme leading after show discussions for both stages including the Dance Theatre of Harlem, the Albany’s Production A View from the Bridge by Arthur Miller, Javier de Frutos, Richard Alston Dance co, and many others.

Contemporary Dance Made Easy Breakfast Talks

'Love on the Dole' Community Production by Kevin Fegan and Andy Farrell. Trained community leaders in communication and conflict resolution skills. Their purpose was to maintain good communication between all members of the teams - creative, production and community.

Also ran several short training courses at and in conjunction with The Lowry.

Creative Partnerships

Creative Partnerships

Right from the inception of Creative Partnerships in 2003 until the Legacy Programmes in 2011, I delivered Training and CPD in Leadership, Communication, Creative thinking, Facilitation, Mentoring, Coaching, Creating a Coaching Culture, Constructive Challenge, Working with Conflict, Dealing with Difficult Situations, Learner Voice.

CP Manchester Salford/CUE (centre for Urban Education) / MMU, 2003-2011
Facilitated a variety of core staff and future development meetings in the UK and abroad, and the final CP legacy day 2011.
Assisted in the development that lead to the creation of the role ‘Creative Agent’.
Developed and delivered several training programmes for Core Staff, Creative Agents, Practitioners and Mentors.
Contributed to the Learner Voice training in conjunction with Contact Theatre.
Delivered CPD to heads and teachers for a variety of primary and secondary schools.
Consultant to the Professional Learning Programme Pilot for CUE, and then Course Leader, programme co-developer and co-deliverer, with Robert Meadows, of the accredited MA Module ‘Creativity in Education’ for the mmu Institute for Education.
Consultant to the CITE programme.

Cape UK, Creative Partnerships Yorkshire and Hull 2010-2011
Co-designed, produced and co-delivered, with Robert Meadows, the 18 months long Induction and Core Skills Training for 60 Creative Agents.

CP North East @ DCCP
Delivered Creative Agent training for DCCP in Coaching, Creative Thinking and Facilitation from 2009 until 2011.
Facilitated the final CP legacy day for the whole region over several days.
I co- delivered, with Mark Labrow, Coaching and Creativity training for Subject Leaders, and created a school wide resource manual Nunthorpe School 2011.
As part of DCCP’s legacy project, I delivered training to teachers and non-teaching staff in ‘Coaching Skills for teaching and communication with pupils, parents, colleagues’ to teaching and non-teaching staff for Healthfield, Linfield and Cockerton Primary Schools, 2010-2011. I provided follow up support for each school, was then invited by Heathfield Primary to run the full Inset Day with the whole school staff ‘Using Coaching Skills to support peer based CPD’ to facilitate the dissemination of the skills learned by some to all.

CP North and South Tyneside @ Customs House, 2010-2011
I delivered Teacher Training in Coaching and Mentoring and facilitated several Creative Agent Meetings.

CP Lancashire>
‘Refining Communication and Negotiation’ Advanced Training for Creative Agents CPD, 2008, in two intensive blocks.

CP Stoke-on-Trent /PiCL, 2009-current
Delivered Core Staff Training, 2009.
Facilitated the ‘Creative Agent Development Day’ 2011 marking the end of the CP programme which became a wonderfully visionary and celebratory learning event. This inspired the creation of an annual 2 day residential retreat which I run and which is open to professionals in education, arts and business. The Themes: 2012 - ‘Your Next Steps’. 2013 -‘Time to Think’.

CP Merseyside/Curious Minds, 2007-2010
Assisted in the development that lead to the creation of the ‘Creative Agent’.
Developed and delivered several training programmes for Core Staff, Creative Agents, Practitioners. Co-trainers included Mathilde Joubert and Robert Meadows.
Delivered CPD to heads and teachers for a variety of primary and secondary schools.
For Maghull High School I delivered a range of services over a period of 2 years 2009-2010, with a focus on behavioural issues and how staff and pupils could address these differently to achieve better results. This included training for the SMT in Leadership & Communication, Communication Development between Staff and Students, working directly with a group of young representatives from Years 7 to 10 in Non-Violent Communication Skills.
I was then invited, with Sophie Bower, to design and deliver an ‘Enquiry into the use and effectiveness of the ‘Behaviour for Learning’ school wide system, instigated by the Science Department. Pupils and teachers were consulted equally, through anonymous questionnaires and confidential interviews, the findings leading to a set of recommendations for improvement of the system.
Developed the ‘Facilitating with Ease’ training for Curious Minds in 2010, which has become the most in demand in-house training course, together with Communicating with Clarity.

CP Sussex & Surrey
Delivered ‘ Facilitating with Ease’ for Creative Agents and Core Staff from both agencies, 2011.

CP Mighty Creatives
Commissioned to create The Mighty Creative Agent Toolkit; Developing the Future, for individual buddy and small group self-directed CPD, 2011.

CCE – Creativity, Culture & Education
I was Contracted to be a resource to the Creative Agents at the Connect 70 Networking Conference, 2009.
Engaged to join the Experts Meeting to input into the development of training models for CCE in international contexts, 2010.
Ran the Creative Agent Development Day for CCE and the Royal Opera House to which CCE invited European Partner representatives, 2010.
Delivered the ‘Coaching in Education’ Practice Seminar for the Creative Exchange Day Conference 2011, at The Sage Gateshead, marking the end and celebrating the culmination of the National Creative Partnerships Programme.

Manchester Metropolitan University

Manchester Metropolitan University

Provided supervision cover in the form of individual coaching for MA students in Miriad.

CUE, the Centre for Urban Education, engaged me to deliver ‘Developing and maintaining good working relationships’ for their ‘Leading and Managing in Children’s Services: Working with People’ Programme.

York St John University

York St John University

2002 ongoing
I have been working with YSJ in a variety of development capacities. This has included team development for the Executive Committee, ‘Leadership Communication’ and ‘Giving and Receiving Feedback’ for a range of departments within the Learning and Teaching Unit, coaching as part of Leadership Development within the School of Sports and for individuals in the School of Arts and a bespoke programme of Mediation Training for HR staff. Of particular note, I facilitated the assessment review that resulted in the creation of a new school-wide Marking System for Years 1, 2 and 3 of the Undergraduate Programmes for the School of Arts. This has been adopted by other departments within the University. (2003)



Delivered ‘Communicating with Clarity as part of Dahgda’s year long mentoring programme for choreographers in 2008 and 2009 in Limerick, Ireland.

Maghull High School

Maghull High School

Website under construction, more information to come soon.

Partners in Creative Learning

Partners in Creative Learning

Delivered Core Staff Training.

Facilitated the ‘Creative Agent Development Day’ marking the end of the CP programme which became a wonderfully visionary and celebratory learning event. This inspired the creation of an annual 2 day residential retreat which I run and which is open to professionals in education, arts and business. The Themes: 2012 - ‘Your Next Steps’. 2013 -‘Time to Think’.

Walk The Plank

Walk The Plank

Facilitated ‘Foxes and Hedgehogs; Walk the Plank’s future and the part you want to play in it …’ full company future visioning away day, 2009, using the Open Space Format by Improbable Theatre.

Leeds University

Leeds University

Website under construction, more information to come soon.

Knowsley Council

Knowsley Metrolpolitan Borough Council

Delivered a days training on Communicating with Confidence and facilitated conversation between KMBC staff and the Heritage Ambassadors as part of the Conservation Skills and Interpretation Project in 2010.

Cultural Enterprise Office

Cultural Enterprise Offices, Glasgow

Having delivered 4 days tailored coaching training for CEO’s Scotland wide advisors for arts practitioner in 2006, I also facilitated the full company development retreat in 2010.

Drake Music Scotland

Drake Music Scotland

In 2012 I was asked to design and deliver a Train the Trainer Programme , Resource Manual for Drake Associate Musicians to develop skills for delivering training to teachers and other music professionals. I also undertook several individual support/coaching sessions and assisted the directors in developing their feedback and communication systems. The training was then repeated and opened out to additional associates a few months later. Finally I facilitated their bi-annual full company and board away day.


engage - 'extend projects'

2012 ongoing
Assisted the design of ‘Leading Creative Culture: Level 3’ training of the Creative Leadership Programme for departmental heads, producers and other senior staff for the BBC Academy and the College of Production. I am also one of the assessors for London and Manchester. The course is accredited by the International Center of Studies into Creativity, New York.

Let's Go Global

Let's Go Global

Ran the Stakeholders Day in 2012 with all Staff, Board, Partner and Potential Partner Organisations and Supporters to explore Let’s Go Global future direction and potential partnerships. Produced by ION Creative.



Board and Staff Strategy Session facilitation.

Danse Hallerne, Denmark

Danse Hallerne, Denmark

Early in 2013, I was invited to start off the 3 week choreographers’ laboratory Spot-On for Communication and Creative Techniques training. This also resulted in coaching some of the choreographers individually.

Middlesborough Institute of Modern Art

Middlesborough Institute of Modern Art

I was the Lead Consultant on ‘Moving Mima Forward’ Organisational Development October 2012 to September 2013. We also trained staff Leadership, Coaching, Creative Thinking Models and Facilitation.

University of Derby

University of Derby

Website under construction, more information to come soon.

South East Dance

South East Dance

Delivered Dance Advocacy training in 2 full day sessions in Oxford and Brighton.

Delivered the 3 day intensive ‘Communicating with Clarity’ training made possible by Lindsey Butcher for Flourish, for dancer makers and practitioners.

Manchester Art Gallery

Manchester Art Gallery

As part of the gallery’s Image and Identity Project 2004, I delivered Communication & Awareness to their artists to help them engage young people in the collection and other artistic cultures.

Whitworth Art Gallery

Whitworth Art Gallery

Delivered Staff Training in ‘Effective Communication Realised’ in 2008 with particular focus on communication and listening skills, how to deal with demands, raise the departments confidence, negotiation and achieving clarity when giving information.

Independent Theatre Council

Independent Theatre Council

‘The Next Level - Management and Leadership’ Development for Black & Asian Artists. Delivered a training day as part of the programme, in York.

Newcastle Gateshead

Newcastle Gateshead - Culture 10

Delivered ‘Understanding Self and Other Better and Making Connections’ training and development for the Senior Management Team.

Crafts Council

Crafts Council

Co-delivered with Deb Barnard The Leadership Dynamic Training as part of the Cultural Leadership Programme for the directors of Galleries and Craft Centres of the nationwide Crafts Leadership Network. In 2008 I also undertook the evaluation of the whole 2 year programme.



A range of engagements during this four-year period included facilitating an ‘away day’ for Front of House staff, with a follow-up session during which roles were clarified and a series of policies and procedures developed for communication, conduct, and planning. I also delivered a session on Evaluation for the ‘Future Fires’ – a group of young artists/producers and delivered training for the joint Creative Partnership and Contact Theatre project led by Paul Myers to develop trainer/ambassadors of ‘Pupil Voice’ for Secondary School pupils and teachers.

Belfast Queens

Belfast Queens

Festival Production Team Development in 2002/04 which included facilitated conversations, internal and external communications development training, and individual coaching.

Other clients include: Panda, UHC, Nunthorpe High School, CultureShift, Foundation for Community Dance, Uni of Hull, Uni of Salford, Lincolnshire Dance, Bretton Hall University Israel, CCT NGO Columbo Sri Lanka, Arts Compass, Dance Northwest, Force 5, Dance 4, Target Training, The National Writer's Association.

Upcoming & Recent News

The Refinery,
Brighton UK

November 25-26 2017

This November I will be co-delivering The Refinery with Emma Haughton. This is a new course designed specifically for those with extensive experience in assisting organisations and individuals, including trainers, teachers, facilitators, group coaches and therapists. If you would like to find out more or book your place, please email:

The Vision The Essence Level 1, Berlin Germany TBC

November 16-18 2017

I will be co-deliverying Level 1 of The Vision The Essence: Coaching for Mentoring & More in Berlin, together with Eva Hartmann. If you would like to find out more or book your place, please email:

The Vision The Essence Level 2, Manchester UK

November 8-9 2017

Following Level 1 (delivered in Berlin in May & Manchester in July), I will be delivering Level 2 at the Imag?ne Studio in Manchester this November. If you have completed Level 1, you can book your place by emailing:

The Vision The Essence Level 2, Berlin Germany

October 5-7 2017

Following Level 1 (delivered in Berlin in May & Manchester in July), I will be returning to Performing Arts Programm Berlin this October to co-deliver Level 2 of my course The Vision The Essence, together with Emma Haughton. If you have completed Level 1, you can book your place by emailing:

University of Cumbria,
Ambleside UK

September 12 2017

I am looking forward to facilitating the away day for the University of Cumbria's Department of Contemporary Arts in Ambleside this September.

Coaching Choreographers, Studio ALTA Czech Republic

August 16-24 2017

I coached 9 choreographers over the course of a week, to assist their process leading up to a performace at Studio ALTA, Prague. This was part of the 'Centrum choreografického rozvoje Residency'. During the residency, I also ran my first warm up dance class in over 22 years!

York St John University,
York UK

August 11 2017

I recently facilitated YSJ's business development on their business team strategy away day.

UPtimism Presentations,
Czech Republic & UK

August 2017

This August I presented UPtimism at Islington Mill, Salford and Studio ALTA, Prague. UPtimism is a global appeal to revolutionise our thinking through our everyday use of language. If you'd like to find out more about UPtimism, watch this space as I announce further presentations.

The Vision, The Essence Open Course, Manchester UK

July 4-6 2017 + 2 days set with cohort

This Spring I'll be running 'The Vision-The Essence: Coaching for Mentoring & More' in Manchester. For course information & for bookings, please email

Speaking in Public, Eastside Birmingham UK

June 26 2017

I am running a one day workshop on public speaking for visual artists at Eastside Gallery in Birmingham. The day is open to Eastside members and volunteers. More information can be found on their website here.

NLP Approaches for Coaches & Facilitators, Manchester UK

June 9-10 2017

Bookings are now open for our Summer NLP course, taking place in Manchester this June. PLease email for full course information and to book your place!

a-n Post-Election Debate,
Bristol UK

June 9 2017

I am chairing a post-election debate in Bristol, organised by a-n, on what comes next. The 4 speakers are Kayle Brandon, Louisa Fairclough, Fozia Ismail, and Alistair Gentry. They will be tackling a range of challenging subjects - from diversity, gentrification and Brexit, to the difficulty of criticism in a nepotistic art world and the thorny issue of artist pay. I will chair this debate using the approach of UPtimism. Click here to book your place

Facilitating With Ease

May 30-31 2017

Our next open course Facilitating With Ease, is designed for those with experience in facilitation who would like to improve their skills in handling groups and the individuals within, comfortably and with confidence. For information &

The Vision The Essence,
Berlin Germany

May 18-20

I look forward to delivering Level 1 of The Vision, The Essence on the Performing Arts Programm in Berlin this Spring! For more information on course, click here for more information.

Johannesburg South Africa

May 1-12

I'll be continuing my work with NGO SeedCommunity, which promotes and supports education for girls in South Africa. I will be delivering training for the educators, mentors and future SEEDImag?neer trainers out in Johannesburg. Find out more about SeedCommunity


April 2017

I had a fabulous week in Swaziland delivering staff development and future visioning with 20+ AllOutAfrica directors, managers, staff and volunteers who are active in Swaziland, Mozambique and Capetown. Results and feedback have been great and we look forward to continuing our work with them in the future!


Apr 23-30 2017

This April I'll be retuning to Swaziland to work with AllOutAfrica. I'll be working with NGO Teams & also on NCP Pre-school Teacher Development. I very much look forward to continuing my work with them.

UK Open courses

Spring/Summer 2017

Between March & June 2017, I will be running 4 separate open courses:
• NLP Approaches for Coaches & Facilitators
• The Refinery for Experienced Trainers & Facilitators
• NVC Introduction & Integration into Everyday Life
• Facilitating with Ease // April 7 with Beat Bazaar
They will be taking place across Manchester, Brighton & London. All dates will be set to suit participants. For course information packs and booking forms, please email

a-n Roadshow,
Across the UK

February-June 2017

I will be running several one day workshops for artists on Negotiating with Confidence as part of a-n's professional development programme. There will be 8 affordable workshops between February & June:
• February 25th, Backlit Gallery, Nottingham
• March 23rd, Aspex Gallery, Portsmouth - Book here
• March 25th, Bow Arts, London *Fully Booked*
• April 10th, Anglia Ruskin, Cambridge - Book here

LeftCoast Academy Workshops, Blackpool UK

February & March 2017

I will be running two of the LeftCoast Academy Workshops - Communicating with Confidence on February 6th & Life After Academy: Action Learning Coaching Set on March 23rd. These are designed for creative professionals and you can find more on there website

UPtimism Think Tank

January 2017

Starting off the New Year as meaning to go on, the first UPtimism Think Tank took place at my studio in Manchester. Gathering together minds from across Education, Politics, Social Work, Creative Industries, Theology, and Science the day developed the core ideas of UPtimism and carved out its steps forward. UPtimism is a global appeal to revolutionise our use of language. Watch this space!

Facilitating With Ease,
London UK

December 2016

On December 5th & 6th 2016, I’ll be running the Facilitating With Ease course at Somerset House, London. This 2 day in depth workshop is for those wishing to improve their facilitation skills working with groups and individuals. For more information click here. For bookings, please contact Gwendolyn Tietze for course information:

Berlin Mentor Training

November 2016

In November 2016 I will be delivering a Level 2 Course 'The Vision The Essence' for Mentors for LAFT/PAP as well as Mentoring and Mentee training for the Performing Arts Post-Graduate Staff and Students at HZT Berlin.

Relational Dynamics Coaching & Leadership Course RD23, Lancaster UK

October 2016

In October 2016, course leader Deb Barnard and myself commenced the 15th course since its launch in 2007. The continuously evolving training is an absolute joy to co-deliver. This 8 day accredited course has been fully booked every time and attracts a range of wonderful leaders, trainers, educators, facilitators, coaches and clinical psychologists.

Arts Fundraising and Philanthropy Programme, UK


Together with my first class coaching colleagues Deb Barnard, Emma Haughton and Sara Robinson, I am continuing to deliver individual coaching during Phase Two of the Coaching and Action Learning Section, part of the Development Programme for leaders of organisations and development teams in the arts. For further information go to

Johannesburg South Africa


In October 2016 I delivered further training for educators, mentors and future SeedImag?neer trainers with NGO SeedCommunity in Johannesburg. I will continue this training in May 2017.



I am looking forward to work again with AllOutAfrica in Swaziland to deliver further company and volunteer teacher development in Spring 2017.



phone: +44 (0)161 374 2353

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